Returns, Exchanges, and Cancellations

90 Day No-Hassle Money Back Guarantee 

If you are not sure that our products will work for you, try a single product risk free for 90 days. If you are not pleased for any reason, you may return the product for a full refund of the purchase price, minus the cost of shipping or any discounts. This will allow you to try a product to be certain it will work for you. Please try a single product to be sure it performs to your satisfaction before placing quantity orders. The unconditional refund policy does not apply to quantity orders, combo-packs, downloads, jewelry or any bookstore products such as home study courses. 

Refused Shipments

The unconditional money back guarantee does not apply to refused shipments. Buyers who refuse to accept delivery of their products will be subject to a 20% restocking charge.

Before returning any products, please email us at shipping@hiddenpoweruniversity.com for instructions and a Return Authorization. Please make sure to include your full name and order number in the subject of your email.

Upon arrival of the returned products, a refund will be issued for the cost of the products, but not including any shipping charges.

Order Cancellation

If you wish to cancel an order after it has been placed but before it has shipped, you will be refunded the entire amount of the order. If you wish to cancel an order after it has been shipped, you may refuse delivery of the package so that it bounces back to us at no charge to you.  Once received, we will issue a refund for the full amount paid, minus the actual shipping costs and the 20% restocking fee.

To exchange an order, the products must be in new, salable condition, as described above. Email us at service@hiddenpoweruniversity.com with your order number for detailed instructions. On exchanges, the customers pays the shipping costs to return the items to us, and we will ship out the new products with no additional shipping fees.

Important: The customer is responsible for products that are lost in the mail when being returned. Therefore, please be sure to properly insure your package(s). FedEx and UPS include tracking and insurance, although you may want to purchase additional insurance to fully cover the value of the products. The US Postal Service does not include tracking or insurance, but these services can be purchased for a nominal fee.

Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Disclaimer

The materials on Hidden Power Wellness web site are provided “as is”. Hidden Power Wellness makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Hidden Power Wellness does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.   

3. Limitations

In no event shall Hidden Power Wellness or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the products or materials on Hidden Power Wellness internet website, even if Hidden Power Wellness or a Hidden Power Wellness authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

4. Revisions and Errata

The products and materials appearing on Hidden Power Wellness web site could include technical, typographical, or photographic errors. Hidden Power Wellness does not warrant that any of the materials on its web site are accurate, complete, or current. Hidden Power Wellness may make changes to the materials contained on its web site at any time without notice. Hidden Power Wellness does not, however, make any commitment to update the materials.   

5. Links

Hidden Power Wellness has not reviewed every site linked to its internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Hidden Power Wellness of the site. Use of any such linked web site is at the user’s own risk.

6. Site Terms of Use Modifications

Hidden Power Wellness may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

7. Governing Law

Any claim relating to Hidden Power Wellness web site shall be governed by the laws of the State of Georgia without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

8. Credit Card Statement

Your purchase from us will appear as Hidden Power Wellness on your credit card statement.